Support
Need Assistance?
If you need help with one of our products, our support team is available to assist you.
We recommend reading the documentation before opening a support ticket, as it contains installation guides, common troubleshooting steps, and frequently asked questions.
Discord Support
For technical support, compatibility checks, installation assistance, or any questions regarding our products, please join our official Discord server.
Discord:
https://discord.gg/pZX7hadmXb
Documentation
Our complete documentation includes installation guides, product requirements, configuration examples, and updates.
Documentation:
https://micky-studio.gitbook.io/micky-studio-documentation
Before Opening a Ticket
To help us resolve your issue as quickly as possible, please include:
- Your Tebex Order ID.
- The name of the purchased product.
- A detailed description of the issue.
- Screenshots or error messages, if available.
- Information about your server framework (ESX, QBCore, Standalone, etc.).
Support Hours
Our team aims to respond to all support requests as quickly as possible.
Typical response time: within 24 to 48 hours.
Thank you for choosing Micky Studio.
We appreciate your trust and are committed to providing high-quality products and professional support.