🚫 Refund Policy

📦 Digital Products

Thank you for choosing Micky Studio.

All products available on our Tebex store are digital products created for the FiveM platform.

Once your payment has been successfully processed, your order is delivered automatically. Due to the nature of digital products, all items are considered delivered as soon as they become available for download.

💳 Refund Policy

All purchases made through Micky Studio are final.

A refund will only be considered in the following situations:

The product cannot be delivered due to an error on our side.
The files provided are incomplete, corrupted, or unusable.
A verified technical issue originating from the product prevents its intended use.

If a technical issue is confirmed, our support team will investigate the problem and provide a fix or replacement within 48 hours whenever possible.

❌ Refunds Will Not Be Granted For

Purchasing the wrong product.
Changing your mind after completing the purchase.
Failure to verify compatibility before purchasing.
Incorrect installation or configuration.
Conflicts with third-party resources or scripts.
Lack of technical knowledge required to install or use the product.
Failure to read the product description or requirements before purchasing.
Products that have already been delivered or downloaded.

🛠 Before Purchasing

If you have any questions before purchasing, please contact our support team through our official Discord server.

We will gladly assist you with:

Compatibility with your FiveM server.
Required dependencies.
Installation requirements.
Technical specifications.
Any questions regarding the product.

Checking compatibility before purchasing helps prevent unnecessary issues.

📜 Terms of Purchase

By completing your purchase, you acknowledge and agree that:

You are purchasing a digital product.
Delivery begins immediately after payment confirmation.
The product is considered delivered once it becomes available for download.
You expressly consent to the immediate delivery of the digital content.
Where permitted by applicable law, your statutory right of withdrawal may no longer apply once delivery has begun.
This Refund Policy applies to all purchases made through the Micky Studio Tebex Store.

🛡 License Agreement

Unless otherwise stated, every purchase grants you a personal, non-exclusive, and non-transferable license.

The following actions are strictly prohibited:

Redistributing purchased files.
Sharing products with third parties.
Reselling all or part of our products.
Uploading our resources to another marketplace or website.
Claiming ownership of any Micky Studio creation.

Any violation of these terms may result in the permanent suspension of access to our products without refund and may lead to legal action where applicable.

📞 Customer Support

Our support team is available through our official Discord server to answer your questions before or after your purchase and to assist you with any verified technical issues.

We are committed to providing fast, reliable, and professional customer support.

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